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What the hotel needs to arrange before a Wundermart shop can be installed. Share these requirements with the hotel early: internet and power must be ready on installation day. Shop opening requirements (PDF): a version to send to the hotel. Site Internet and p...

Where the shop goes in the hotel, and how it's laid out, largely decides how well it sells. Use these standards for every zoning plan. Choosing the location Start from the guest touchpoints In order of priority: Elevators: a high-traffic area where guests star...

With an EDI connection, Wundermart's ordering system and yours exchange orders automatically, as XML files over SFTP. Wundermart sends you purchase orders for its shops, and you reply with order confirmations. No portal, email or manual entry is involved. EDI ...

Today, EDI connections are set up by Wundermart's integration team. We're working towards a self-service setup in the Wundermart customer portal. Until then, follow the steps below with your Wundermart contact. 1. What you provide Item Details SFTP server Host...

Folders and timing Wundermart writes orders to your order folder as soon as they're sent. Wundermart checks your reply folder every 30 minutes, at 2 and 32 minutes past the hour. Files in the reply folder are processed oldest first, by modification time. Colle...

Wundermart sends one cXML OrderRequest per order. It's deliberately compact: it identifies the shop by your customer number and lists your article numbers with quantities in collo. It doesn't contain prices or delivery addresses. <?xml version="1.0" encoding=...

Reply to every order with one order confirmation. It tells Wundermart that you accept the order and how much of each article you will deliver. Wundermart uses the confirmed quantities to plan the shop's stock. Place the confirmation in your reply folder, ideal...

A despatch advice is optional. If you send one when the order ships, Wundermart records your shipment references (such as your own order number) with the order, which makes questions about a delivery easier to trace. The format is agreed during onboarding. Wun...

We didn't receive an order Check the order folder you agreed with Wundermart. Orders are delivered there and not removed by Wundermart. Check that Wundermart can still log in to your SFTP server: changed passwords, firewall rules or expired accounts stop deliv...

A Wundermart shop gives your guests a self-service shop in the lobby, open around the clock. Your Wundermart contact guides you through every step. This guide explains what happens and what we need from you. The steps Choose the location: together we find the ...

A shop that simply fits in a space isn't enough. The best location suits your guests: they see it often, on the way to where they're already going. We use these guidelines when we look at your hotel together. Start from your guests' touchpoints The places ever...

Every Wundermart shop is built from modules that can be arranged in many ways, so it adapts to your lobby. Choose one of our design styles, then make it your own. Design styles Style Character Original Balanced and adaptable, in light and dark variations. Clas...