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Order

Connect via EDI Messages

Wundermart sends one cXML OrderRequest per order. It's deliberately compact: it identifies the shop by your customer number and lists your article numbers with quantities in collo. It doesn't contain prices or delivery addresses. <?xml version="1.0" encoding=...

Order confirmation

Connect via EDI Messages

Reply to every order with one order confirmation. It tells Wundermart that you accept the order and how much of each article you will deliver. Wundermart uses the confirmed quantities to plan the shop's stock. Place the confirmation in your reply folder, ideal...

Despatch advice

Connect via EDI Messages

A despatch advice is optional. If you send one when the order ships, Wundermart records your shipment references (such as your own order number) with the order, which makes questions about a delivery easier to trace. The format is agreed during onboarding. Wun...

Troubleshooting

Connect via EDI

We didn't receive an order Check the order folder you agreed with Wundermart. Orders are delivered there and not removed by Wundermart. Check that Wundermart can still log in to your SFTP server: changed passwords, firewall rules or expired accounts stop deliv...

Overview

Opening a Wundermart shop

A Wundermart shop gives your guests a self-service shop in the lobby, open around the clock. Your Wundermart contact guides you through every step. This guide explains what happens and what we need from you. The steps Choose the location: together we find the ...

Choosing the location

Opening a Wundermart shop

A shop that simply fits in a space isn't enough. The best location suits your guests: they see it often, on the way to where they're already going. We use these guidelines when we look at your hotel together. Start from your guests' touchpoints The places ever...

Shop designs

Opening a Wundermart shop

Every Wundermart shop is built from modules that can be arranged in many ways, so it adapts to your lobby. Choose one of our design styles, then make it your own. Design styles Style Character Original Balanced and adaptable, in light and dark variations. Clas...